Business Review

The following table sets out key operating data for 2009, 2010 and 2011.

Unit

2009

2010

2011

Rate of change

2011

over 2010

Mobile subscribers

million

56.09

90.52

126.47

39.7%

of which: 3G subscribers

million

4.07

12.29

36.29

195.3%

Wireline broadband subscribers

million

53.46

63.48

76.81

21.0%

Access lines in service

million

188.56

175.05

169.59

(3.1%)

Mobile voice usage

million minutes

155,410

295,885

407,765

37.8%

Mobile SMS usage

million messages

15,136

33,116

49,941

50.8%

Mobile Colour Ring Tone subscribers

million

32.63

54.15

75.38

39.2%

Wireline local voice usage

million pulses

320,585

251,425

206,371

(17.9%)

Wireline caller ID service subscribers

million

128.45

118.99

115.58

(2.9%)

“One Home” subscribers

million

36.36

48.45

56.03

15.6%

“BizNavigator” subscribers

million

4.36

4.99

6.10

22.2%

In 2011, facing the complex macro-economic developments and intensified market competition, China Telecom took advantage of the opportunities arising from the rapid development of mobile Internet to accelerate the development of high growth services such as mobile, wireline broadband and wireline integrated information services. As a result, mobile and 3G services maintained high growth momentum, mobile data traffic operation was pushed forward rapidly, broadband service’s competitive edges were further strengthened, the risks in wireline service were effectively controlled, and the business structure continued to be optimised. In the meantime, our competitive edges in the markets have been continuously increasing.